Our average response time (in minutes)
The share of questions answered within an hour
The average number of questions answered per student*
Unlimited E-Tutoring, Unlimited Answers
Guaranteed within 48 Hours
*of students who submitted at least five questions
For all other concerns, including technical problems with the website or our services, please email firstname.lastname@example.org.
Although we're within our rights under our Terms of Service to deny requests for refunds, we want to be as considerate and understanding as possible. If you feel that our services truly failed to meet your expectations, please let us know, and we'll work something out.